Avaya one-X™ Quick Edition

 

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Avaya Quick Edition is a simple yet sophisticated phone system for small businesses or small branch offices of enterprises. It delivers big business communications capabilities—including a host of call handling and mobility features, voicemail, and auto attendants—to help small offices work more efficiently and serve customers better. With Quick Edition, all the intelligence is built into the phones, simplifying set-up and ongoing management.

What's New With This Release
Release 3.3 incorporates new enhancements aimed at improving customer service capabilities. With Call Pick Up, users are able to receive calls from any Quick Edition phone in the office, increasing the frequency that calls are answered before going to voicemail. HotKey transfer to voicemail allows for calls to be directly and immediately transferred to voicemail. The multi-level auto attendant helps to ensure calls are correctly routed to the right person.

Business Benefits

  Simplicity - Quick Edition is easy to set up, configure and use. Add phones by simply connecting them to the network and they configure themselves.
Low Total Cost of Ownership - With no centralized equipment to purchase, set up, or manage total cost of ownership is lower compared to traditional Key or PBX systems.
Reduced Calling Costs - Routing voice traffic over a Wide Area Network or the Internet can significantly reduce calling costs.
High Reliability - Quick Edition's peer-to-peer technology (in which all the phones connect into each other rather than into a central PBX server) eliminates the single point of failure of traditional systems. Each Quick Edition phone backs up the others' features, so if one phone fails the others continue to work.


Features

  Sophisticated Voicemail Capabilities
Multi-Level Automated Attendants
Valuable Call Handling Features
One-Number Access for Mobile Workers
PickUp, Park, Page and Retrieve Calls


Avaya one-X™ Quick Edition 4621 phones connect directly to your LAN and configure themselves. A complete solution is operational in minutes.


Quick Edition


Avaya one-X™ Quick Edition

Avaya one-X™ Quick Edition delivers intelligent communications to very small businesses and small branches of enterprises. SIP-based peer-to-peer technology means set up and installation is dramatically simplified.

With Quick Edition, you simply plug ready-to-use IP telephones into your local area network (LAN) and in a few simple steps the system is ready. Quick Edition is so simple to set up, configure and use, most users can install and administer the system themselves. In minutes, users have access to voicemail, conferencing, auto attendant and more.

Because Quick Edition does not need a server, small businesses and branch offices can now get the communications capabilities they need without having to invest in costly centralized hardware.

Key Benefits

Small Business:
For small businesses of less than 20 users, Avaya one-X Quick Edition provides a cost effective way to get access to large enterprise features at a fraction of the cost:

  Purchasing telephones as needed helps to keep costs down—scale quickly and easily.
Easy to install—simply plug the phones into the LAN and phones automatically find and back up each other.
Easy to install—simply plug the phones into the LAN and phones automatically find and back up each other.
Intelligent communications capabilities enhance small business productivity.
Low total cost of ownership—with elimination of centralized servers.


Branch Office:
For small branch offices of larger enterprises, Avaya one-X Quick Edition provides a cost effective way for IT/Telecom Managers to rapidly deploy head office functionality in remote sites:

  Quicker onsite installation process—reduces need for onsite technical support.
Lower TCO with the elimination of centralized servers (acquisition, deployment and maintenance).
Rapid roll out of business productivity features such as voicemail, conferencing and auto attendant.


Robust feature set

Avaya one-X Quick Edition delivers the communications features small offices rely on most:

  The basics—Hold, Conference, Transfer, etc.
Voicemail—20 minutes of voicemail per phone
Auto attendant capabilities for automatically answering and routing calls
Speed dialing
A call log/history of up to 100 incoming/outgoing calls
System and personal directories
Call forwarding
Group-dialing
Desktop paging
It's all in the phone

Because it does not require a server, all the intelligence is in the telephones. The telephones use SIP-based, peer-to-peer to automatically discover each other, establish a network, assign themselves extension numbers, build a corporate directory, and perform system configuration.

  Built-in backup

Eliminating the centralized hardware creates a more reliable system. Any of the telephones on the Quick Edition network can act as a backup for each other— no single point of failure will cause the entire network to fail. Even if a phone fails, all call-processing functions are preserved. For example, you can still collect voicemail messages to that extension and incoming calls will continue to be forwarded.

  Simple system management

Quick Edition telephones, as well as the PSTN gateway, can be administered via any PC that is connected to the network (locally or remotely) using a web-based administration interface.

  A cost-effective, scalable solution

For offices that need more communications capabilities
—for example enhanced customer service functionality
—you can move up to larger Avaya solutions.
Simply keep your phones, change the software, and install a gateway if needed.